Adult social care

See and Solve team

This is our front door for local residents in Hull to access Adult Social Care services.

See and Solve support people to access the most appropriate information, advice or services which will help them to maintain their independence and prevent or delay the need for formal support.

Discussing options and helping people to take keep control of their lives for as long as possible, ensuring that their independence is maintained and that those people who formally enter the social care system do not unnecessarily grow dependent on it.

We have number of staff working in this team including -

• Social Workers
• Social Care Advisors
• Occupational Therapists
• Occupational Therapy Assistants

You can watch videos from Luke Bowden and Ann Fox talking about their roles in the See and Solve team.

Social Workers

The job of a social work professional is varied but always aims to improve people’s lives promoting human rights and wellbeing. Social workers protect adults with support needs from harm.

Social workers work with a number of people at any one time. This is often referred to as a caseload. Day-to-day work involves assessing people’s needs, strengths and wishes, working with individuals and families directly to help them make changes and solve problems, organising support, making recommendations or referrals to other services and agencies, and keeping detailed records.

The problems social workers deal with are often rooted in social or emotional disadvantage, discrimination, poverty or trauma. Social workers recognise the bigger picture affecting people’s lives and work for a more equal and just society where human rights are respected and protected.

In all roles, you will be trained and skilled to bring about change. You will also be skilled in using relevant legal powers to protect people’s rights and sometimes balance the rights of everyone involved. This combination of skills is unique to the social work profession.

You can watch the video of Gemma Andrews talk about being a social worker.

The Locality Teams

There are 3 locality teams - East, West, and Hospital - providing support to individuals requiring longer term Social Care support.

Referrals to the East and West Locality teams will come directly from the See and Solve team, for ongoing support following Active Recovery and after a hospital discharge package has been put in place.

The teams work jointly, between Social Work and Occupational Therapy as well as with Sensory and Telecare colleagues, to identify the goals a person wants to achieve and the best way to achieve these.

The teams also ensure people receive timely and appropriate reviews ensuring that a person’s goals and actions are reflecting changes in their life and support them to be independent.

The Hospital Locality team supports all individuals -

• requiring longer term adult social care support on discharge from hospital
• working with health professionals to assess their immediate needs
• identifying the goals they would like to achieve and the support required to meet these

They will work with our Brokerage team to identify suitable providers, ensuring a timely and coordinated discharge from hospital.

The High Needs team

The High Needs Team are critical in overseeing complex care arrangements.

The team is made up of a number of social workers who work closely and collaboratively with colleagues across adult social care, providing specialist guidance to ensure that those people who require the most complex care and support are able to access it.

The team promotes a focus on people’s strengths and prevents reliance on formal care in order to help to maximise people’s independence as well as ensuring sustainable outcomes for people.

You can watch the video of Davison Sedze talk about his role.

The Reviewing team

The Reviewing Team assess the needs of adults in the community and provide them with support and guidance to maximise their wellbeing.

Using a person-centred approach and a strengths-based practice they focus on people’s resourcefulness and abilities. Enabling people to develop the best strategies to face life’s challenges and live independently and safely in the community.

The Reviewing Team have strong relationship management skills to work collaboratively with people, their families, providers and other health care professionals.

Occupational Therapist

Occupational Therapists (OT’s) work with a range of individuals around mental health, physical health, and cognitive impairment.

Working with younger people transitioning into adulthood, older people struggling with their day-to-day tasks, disabled adults who want to maximise their life with chronic and long-term conditions. As well as the homeless, and people in prison.

They support and arrange adaptations for people. Ranging from giving people a simple grab rail at the front door, to a stair lift or to major house extensions and kitchen redesigns for wheelchair accessibility.

Typically, Occupational Therapists -

• helping people to adjust to their disability
• provide specialist equipment to support people to live their daily lives and maximise independence
• advise housing departments on minor and major adaptations to people’s home to make them more accessible
• advise housing departments on people’s individual needs for adaptations and equipment when they are moving to a new property
• support with Blue badge assessments
• provide specialist advice and support around how to manage physical, mental and cognitive barriers to living life

You can watch the videos of Emma Hopwood and Michael Stothard talk about their roles.

Telecare and Sensory Care

Telecare plays an important role in enabling people to maintain their independence, supporting them through a variety of sensors and alarms which either alert the person or the lifeline call handlers to an issue. It helps to reduce their reliance on long term services by ensuring that there is an alarm be raised, enabling people to manage their own medication and providing peace of mind to carers and relatives.

There is a specialist Sensory function within the City Sensory and Telecare Support Service, consisting of Social Workers, Sensory Advisors, and Rehab Officers. They work specifically with people who have sensory impairments which impact their independence and wellbeing.

The Sensory function works with people on a short term and long-term basis depending on the level of support required and whether they are able to live independently following short term support.

Typically, Telecare and Sensory Care workers -

• have a range of sensor options which best meet people’s needs and support them to live independently at home
• are verbal response from the lifeline call handlers when an alarm is raised with a personal responder contacted where needed
• are a responder service
• support people from 18 years old with a wide range of conditions and difficulties. These include but are not exclusively -
  • Acquired Brain Injury
  • Multiple Sclerosis
  • Stroke (CVA)
  • Huntingdon’s Disease
  • Fibromyalgia
• They co-work with adults, families, NHS colleagues, Housing, Mental Health and provider services to improve people’s lives and wellbeing